The safety of our teams and our guests is our top priority and we have been working behind the scenes to ensure we can re-open safely
– TRAINING: All our team have been trained on how to create a safe and inviting environment with new procedures in place.
– COVID-19 CHAMPION: A member of staff on duty will be a designated COVID-19 champion and available to help if you have any queries or concerns.
– TEMPERATURE CHECKS: Daily team temperate checks before their shift starts
– SANITISER STATIONS: Accessible sanitiser stations for all throughout the restaurant
– VISIBLE SIGNAGE: Clearly visible physical distance signage throughout the restaurant
– CLEANING: Every 30 minutes at a minimum with surface sanitisation and team members washing their hands for 20 seconds.
REDUCED CAPACITY AND REVISED SEATING PLANS
– SEATING PLANS: We have carefully placed our furniture to adhere to social distancing guidelines
– REDUCED CAPACITY: Our booking policies have changed to ensure we can monitor capacity at all times ensuring all areas of the restaurant are easily accessible and social distancing guidelines can be adhered to.
Boisdale Live Music in Restaurants Campaign
After carefully studying the Government’s advice concerning live music performances, we do not consider all live music is contrary to HMG Guidelines. The Government’s short paragraph (see below) requesting venues do not permit live music, failed to take into account all genres of live music and the different environments in which it can be performed. It is counter intuitive that pre-recorded music, at a volume that does not cause customers to raise their voices, is acceptable in restaurants and bars, but not live music at the same volume. No account seems to have been taken of restaurants that specialise in ambience enhancing live music to augment the dining experience. Fortunately, the advice, as we understand it, is set out as firm guidance and is not statutory. HMG’s Guidelines go on to say, “We will develop further guidance, based on scientific evidence, to enable these activities as soon as possible.” We hope that our conclusions may be used to help develop and formulate the next stage of the live music Covid-19 policy in the UK. Boisdale have enjoyed live music every night for over 21 years. Live music is integral to our business as a restaurant. We believe we are able to comply with the Government’s intentions by introducing a reduced live music programme with some innovation and strict management controls.
Boisdale Live Music Covid-19 Protocol
1. A Jazz trio does not contravene HMG’s scientific reasoning if the following procedures are followed:
i) No vocalist.
ii) Three musicians 1.5 metres apart e.g. piano, double base and guitar.
iii) No customers within 1.5 metres.
iv) Volume of music is maintained at a level to ensure that the dining audience can easily converse over a table without raising their voices i.e. at the same level of volume as pre-recorded ambiance music.
v) Sound is vigilantly controlled remotely by management. All instruments are electric so there is no acoustic sound issue.
vi) No brass or wind instruments which could funnel and blow possible contagion
vii) No drums which can raise the sound levels.
viii) The seated dining diners will be told pre-arrival via email confirmation of reservation, on a tent card on the table and by staff that:
- Conversation to be kept low during the performance.
- Dancing and singing are prohibited.
ix) The style of jazz is to create ambiance for diners and not for dancing.
x) All guests are seated throughout the evening. There is no standing.
xi) With a far higher ratio of staff to customers there are much strong customer controls in place.
xii) All musical instruments are cleaned before and after each performance, in line with the strict cleaning methods throughout the restaurant.
xiii) The singer and musicians will not directly interact with the audience, for e.g. song requests or happy birthday messages.
xiv) Musicians to be temperature checked on arrival.
2. The Boisdale method devised and developed to avoid the risk of transmission via “aerosol” transmission to an audience from a vocalist in addition to all other precautions listed above:
i) The singer will perform standing at the front of the stage facing the audience and will have a floor to ceiling Perspex partition separating him from the audience (the stage is 4.5 metres by 2 metres). There will be another adjoining Perspex partition running back 2 metres on the vocalists right (a wall is on the vocalists left). In effect the singer is in a two metre Perspex box with a 2 metre opening behind. The entire audience is in front of the vocalist apart from two tables to the right protected by the returning Perspex partition.
ii) The pianist will be performing 2 metres behind the vocalist. We do not think according to our understanding of the HMG Guidelines that a face mask is necessary, but it is an option. There will be a double base 1 metre behind the pianist.
iii) None of the other musicians will be singing.
Non-Statutory HMG guidelines on live music as stated online:
Objective: To maintain social distancing when providing entertainment within or outside restaurants, pubs, bars and similar venues that serve food or drink.
• For many restaurants, pubs and bars, providing entertainment
such as recorded music, live sports broadcasts, quizzes, live musicians or comedians are an important part of their business.
• At this time, venues should not permit live performances, including drama, comedy and music, to take place in front of a live audience. This is important to mitigate the risks of aerosol transmission — from either the performer(s) or their audience.
There will be further guidance setting out how performing arts activity can be managed safely in other settings, for instance rehearsing or broadcast without an audience.
• All venues should ensure that steps are taken to avoid people needing to unduly raise their voices to each other. This includes, but is not limited to, refraining from playing music or broadcasts that may encourage shouting, including if played at a volume that makes normal conversation difficult. This is because of the potential for increased risk of transmission, particularly from aerosol transmission. We will develop further guidance, based on scientific evidence, to enable these activities as soon as possible. You should take similar steps to prevent other close contact activities, such as communal dancing.